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Replacing a Lost/Stolen Passport (16 Years and older)
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Need Passport Help? (323) 372-1207
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To replace a lost or stolen passport, applicant must meet the qualifications:
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-- Applicant is a US citizen over 18 years old AND;
-- Applicant is unable to locate his or her passport OR;
-- Applicant's passport was stolen.
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Replacing Lost (or Stolen) US Passport Process Overview
Applicant must gather documents listed below to take to an Acceptance Agent.
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-- An Acceptance Agent is a government employee who will verify the identity of the applicant.
-- Acceptance agents are at designated Post Offices and Court Houses. Click here to find a convenient Acceptance Agent location. -- Applicant must indicate that he/she is using a hand carry service. Acceptance Agent will have the applicant sign the application, seal documents in an envelope and return the sealed envelope.
-- Sealed envelope is forwarded to us for processing.
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Items Required for Acceptance Agent (bring all with you)
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Proof of Citizenship
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To prove your citizenship, you must have an Original or Certified Copy of your Birth Certificate, Naturalization Papers or Old Passport.
If you do not have your Birth Certificate, you can obtain information about ordering a certified copy of your birth certificate here.
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.B. |
Proof of Identity
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In order to prove your identity to the passport Acceptance Agent, you will be required to show a driver's license or state-issued identification issued more than six months ago. Official government or military picture identification, is also acceptable.
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DS-11 Application for a New Passport (online Application)
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Print two copies of the completed DS-11 form. Do not sign the DS-11 until you are instructed to do so by the Acceptance Agent. Give one DS-11 to the Acceptance Agent to be placed inside the sealed envelope. The second DS-11 is to be placed inside the shipping envelope to us.
Application for U.S. Passport DS-11 here.
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.D. |
DS-64 Application
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Complete the DS-64 Statement Regarding Lost or Stolen Passport Form.
The following questions,
“How was passport lost or stolen” and
“What efforts have you made to recover the passport,”
Should be answered in detail.
DS-64 Statement Regarding Lost of Stolen Passport Form here.
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Passport Photos
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You will be required to submit two (2) identical passport photographs. Photographs must be taken by a passport photographer. Homemade photos are not acceptable and most often cause a delay in passport issuance.
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Proof of Departure
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Submit a copy of your computer-generated itinerary or your ticket from an airline, travel agency, or online booking agency showing your departure from the U.S. FAX or photocopies are acceptable.
If you are unable to provide a trip itinerary, we can still assist you without one. It may take one or two additional days to process your request.
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Government Fees
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Submit two checks or money orders, one payable to U.S. Department of State for $170 and the second for $25 payable to the courthouse or post office (the Acceptance Agent fee).
Note: Please include your date of birth on the memo line of the check. Starter checks for new bank accounts are NOT acceptable.
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.H. |
Letter of Authorization
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Submit a Letter of Authorization authorizing us to submit your application and pick-up your passport when issued. Provide two originally-signed Letters of Authorization - One copy should be inside the sealed envelope and one copy outside the sealed envelope.
NOTE: PLEASE SUBMIT 2 COPIES. Each copy MUST contain your original signature preferably in Blue Ink. Fax or photo copies of your signature are NOT acceptable - both letters must contain original signatures.
Click here for the Letter of Authorization
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Order Form and Payment
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Order Form
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You must complete the Order Form. Please print two copies of the confirmation page. Include one copy in the envelope you ship to us and keep one copy for your records.
Processing times are business days and do not include shipping time. Keep this in mind when placing your order. Orders are filled based on departure date. For example, a traveler leaving in 10 calendar days that selects 5 - 7 day service may experience fulfillment times of up to 11 calendar days including shipping.
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Shipping Instructions
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 Only 10 min away from the LA Passport Agency to expedite your application!!
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Ship to:
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Sierra PVS
5455 Wilshire Blvd. Ste 2119
Los Angeles,CA 90036
323-372-1206
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FedEx
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*RECOMMENDED*
On the FedEx air bill, check the box in 4a "FedEx Priority Overnight"
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UPS
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The UPS Shipping Document must indicate "UPS Next Day Air". Any other type of UPS service is NOT acceptable.
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USPS
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For shipments via USPS Express Mail or other shipping providers, please follow the instructions carefully when completing the air bill.
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